Splashtop On-Demand Support

Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On-Demand Support (SOS) account. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS .

For selective Android devices (i.e. Samsung, Lenovo, LG), remote control is possible, enabling remote technician to control your mobile device.

**Separate commercial license required when using SOS for Zebra, Honeywell, and other rugged devices

This app requires Device Admin permission to enable remote control of Samsung devices.

Quick Guide:

1. Download and launch SOS app on your mobile device

2. Share the session ID to your remote technician who has Splashtop On-Demand Support (SOS) account

使用Splashtop按需支持（SOS）帐户从任何计算机（Windows，Mac，Linux，Chromebook）远程支持您的移动设备。用户可以将实时屏幕共享给远程技术人员。技术人员将能够远程共享点击指针以帮助指导用户。会话连接使用256位AES / TLS加密。

对于选择性Android设备（即三星，联想，LG），可以进行远程控制，使远程技术人员能够控制您的移动设备。

**在Zebra，Honeywell和其他坚固设备上使用SOS时需要单独的商业许可证

此应用需要设备管理员权限才能启用三星设备的远程控制。

快速指南：

1.在您的移动设备上下载并启动SOS应用程序

2.将会话ID分享给具有Splashtop On-Demand Support（SOS）帐户的远程技术人员